OpenSpan In Partnership with IGATE, IGATE Oversold

OpenSpan announced a new partnership with IGATE to utilize OpenSpan Desktop Automation and Activity Intelligence to enhance its contact center operations and consulting services to its customers in North America and Europe. "OpenSpan solutions have a winning track record among contact centers, helping large, FORTUNE 500 enterprises drive efficiencies, increase revenue generation, manage risk and compliance and optimize the customer experience," remarked Anil Bajpai, senior vice president, BPO Se...